On December 23, 1984, David Ness cleared out his garage in north Portland, and began what is now known as Matrix Networks. Back then it was a one man operation, and he was the "Phone Guy." His determination in giving his customers the best service possible, and his knack for troubleshooting created a loyal following. Before long, he had enough customers to require bringing on a team of technicians, and Matrix Networks was born.
Matrix Networks has the distinction of being the longest established business of its kind in the Portland Metropolitan area. Over the years, we have seen many competitors come and go. When you choose a solution from Matrix Networks, you can feel confident that you are getting a company with experience and a company that will be around to continue to service and maintain your systems.
We at Matrix, strive to offer the best expertise in the industry. Over the years we have collected a group of top quality employees who share our President’s vision for delivering excellence. We bring experience to installing and supporting systems as small as a single-site, 3-person office to a multi-state, multi-site IP-based solution with thousands of extensions. It is important to us that our staff be customer oriented and highly skilled. We believe in finding and keeping the best of the best.
Similarly, we go to great lengths to research products and select those that are best in class.
Mitel has a suite of communications platforms that are known for their broad-reaching flexibility that enables skilled technicians to provide highly customized applications through detailed programming. Matrix has been a Mitel Value Added Reseller for nearly 20 years, and we have skilled personnel who understand the complexities, possess the expertise to harness the malleability of the system, and provide individual customer solutions.
Toshiba communications systems are known for their longevity and reliability, and Matrix Networks has been a proud dealer for over a decade. Toshiba's reliable and feature rich business communications systems deliver innovation, versatility and affordability. The Strata CIX delivers on the promise of IP telephony by providing all the features and benefits of traditional business communications systems on a converged IP platform. It is one of the most efficient, easy-to-use, and customizable telecommunication system available today.
Several years ago, Matrix Networks invested in a ShoreTel dealership. We did so because ShoreTel's Unified Communications system encompasses phones, switches, and software that are designed to allow easy deployment and rapid flexibility, and deliver world-class quality. ShoreTel's IP phones provide the ultimate in ergonomic and aesthetics design, as well as superior audio quality. ShoreGear voice switches are purpose-built appliances with no moving media, delivering unmatched reliability and availability. And the ShoreWare Call Manager end-user application suite makes it easier for users to communicate with anyone, anywhere, anyway they choose.
We have been providing voice and data solutions for over twenty years, evolving to include internet services, dial tone, computer networking, and managed services. From the pioneering days of multi-line phones, business answering machines and thermal faxes to cutting edge converged Voice over IP data and voice networks, HD IP Video and a host of other solutions, If it involves your company's communication needs, we have services to meet your needs. Matrix Networks has been providing business solutions for customers that work.